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Terms & Conditions

  1. We offer a full money back guarantee if the model is not “as described” in the listing.
  2. There will be no refund for items that are simply "unwanted" however an exchange of items would be to our discretion.
  3. In the unlikely event of goods being damaged in transit, refunds will only be issued on receipt of returned item/items.
  4. We accept global payments by credit/debit cards [VISA & Mastercard], PayPal & bank transfer. For UK customers cheques, cash & postal orders are also accepted.
  5. All postal orders and UK cheques to be made payable to Rockertron Toys Limited.
  6. If you are sending any cash payments, they must be by registered mail as no responsibility will be taken for cash sums being lost.
  7. Delivery times are typically 1-2 days for UK customers,Europe 3-7 days & ROW 7-14. These times are approximate as delivery schedules are beyond our control but orders will be dispatched within 24hrs upon receipt of payment.
  8. Orders may be held until cheques are fully cleared so delivery times will vary depending on payment method.
  9. All listings are in GBP Sterling, so payments must be made in this currency.
  10. All puchases subject to shipping charges which will be displayed on checkout.