Terms & conditions
1] We offer a full money back guarantee if the model is not “as described” in the listing.
2] There will be no refund for items that are simply unwanted. However an exchange of items would be to our discretion.
3] In the unlikely event of goods being damaged in transit refunds will only be issued on receipt of returned item/items.
4] We accept payment by major credit cards, paypal,stirling money orders/cheques and stirling cash [by registered mail] for worldwide customers. For UK customers we also accept personal cheques and postal orders.
5] Proof of identification for initial orders is required, such as Drivers Licence or Passport clearly showing address details to avoid credit card fraud.
6] All postal orders and UK cheques to be made payable to Rockertron Toys Limited.
7] If you are sending any cash payments, they must be by registered mail as no responsibility will be taken for cash sums being lost.
8] Delivery times are aprox 2-3 days for UK customers and up to 6 weeks for overseas.These times are aproximate as delivery schedules are beyond our control but orders will be dispatched within 24hrs upon receipt of payment.
9] Orders may be held until cheques are fully cleared so delivery times will vary depending on payment method.
10] All listings are in GBP Sterling, so payments must be made in this currency. Any non UK funds received will be refused unless prior arrangements have been made with us.
11] Payments must be made within 10 days otherwise the order will be deemed cancelled and the items added back onto the site.